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Why Choose Us

Discover what sets us apart from the competition

Not only do we have an award-winning product range dedicated to the leisure Travel market, but we also ensure we deliver high quality customer service and invest in our people.

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Dedicated to Leisure Travel

For over two decades, Traveltek has been at the forefront of delivering cutting-edge booking solutions to travel agents, tour operators, and wholesalers, earning recognition as a global leader in travel technology. Our extensive suite of meticulously crafted products empowers our worldwide clientele to work more efficiently, boost their profitability, and elevate customer satisfaction and loyalty.

Established in 2002 by the now-retired CEO, Kenny Picken, Traveltek has evolved from its modest beginnings into a premier Software as a Service (SaaS) provider within the travel industry. What truly sets us apart is our advanced booking solution, a hallmark that has earned us the prestigious ‘World Leading Dynamic Packaging Solutions Provider’ title at the World Travel Awards for an unprecedented five consecutive years. Furthermore, we remain steadfastly committed to enhancing our customer service offerings to ensure they consistently meet the evolving needs of our valued clients.

Our Brand Values

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In every decision we make, we consider the global impact on people and the planet to do the right thing.

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We constantly strive for speed and accuracy through agile ways of working. We focus on value and increased productivity through learning and adapting.

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Our mission drives us to seek out challenges and achieve our goals through a culture of learning.

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We always keep our customers, travellers and team members in mind, communicating and designing with ease and clarity.

1. What we do

We provide a state of the art suite of products that simplifies searching, booking and managing leisure travel. We help our travel customers navigate through millions of travel options, air, land and sea, locally and globally to find the right travel choice for them.

2. How we do it

We power our technology through a vast amount of data and over 20 years experience in the technology and leisure travel industry. We continue to build technology products that provide connectivity and innovation for our travel partners and their customers.

3. Why we exist

We exist to make travel connectivity seamless. Providing travel technology products that promote exploration, enrichment and education.

We Value our Customers

Our Focus on Agility

Over the last few years at Traveltek we have focused on agility and adapting to new ways of working for our customers. Our investment into AWS in December 2020 was a step change for our business, improving scalability, security and stability for our customers and their end travellers. As a business we introduced Jira to manage our Customer Service desk and have invested in all area’s of our business to improve our service and internal processes.

Our Approach to Integrity

Our job is to make selling travel simple for our customers. Travel technology is a complex world and we have pioneered some true industry firsts, including first online dynamic packaging product, first aggregated tour operator search and lots more. In every decision we make we put the customer first, customer service is at the heart of our business. Our investments in Cruise and Travel technology are all to build a best-in-class system for our customers. We are Tier 1 PCI compliant and GDPR enabled, providing you with complete peace of mind.


We have used iSell for over 6 years, and it has proven to be the ideal travel software solution for our business and now powers the entire booking journey from quote to booking, CRM, documentation and mid-office finance.