Travel at 60 is an established full-service online/offline travel agency established in 2018 that curates unique travel packages tailored to meet the dreams and needs of the over-60s. With a team of expert travel consultants based in Brisbane, they serve customers from across Australia and New Zealand. Travel at 60 tailor their packages promoting holidays outside of peak travel times as their audience are often more flexible with their travel dates, allowing them also to grab a good bargain!
Since its inception, Travel at 60 has gone from strength to strength, however, to develop their business further, they acknowledged that they needed to streamline their travel technology platform to improve efficiency and provide an enhanced online customer journey.
Travel at 60 has partnered with Traveltek to utilize its award-winning iSell platform along with iBos and CRM products. Another critical element was that Travel at 60 is expanding its Cruise offering and the Traveltek platform is one of the best in the market place in terms of its ability around dynamically packaging cruise.
Wendy Harch, Chief Commercial Officer Travel at 60 said “The Traveltek team based here in Australia made it a breeze to roll out this new technology – even during such a tough operating environment over the last few months. Alongside our full-service call centre, we are excited to now also be able to offer our clients online search and booking functionality for cruise, flights, hotels and more.”
Rebecca Esterhuizen, Head of APAC, commented “We were very excited when Travel at 60 approached us last year about this project. They are a very dynamic company and have a strong presence within the online travel community in Australia and New Zealand. And the Traveltek solution that we have been able to provide has achieved the goals that Travel at 60 were looking for, which was to have a truly one-stop-shop technology platform. I wish them all the success for the future, and they are now best placed with efficient and effective technology to capture the market as it starts to return”.