4 minute read
At Traveltek, we are thrilled to announce a groundbreaking innovation in cruise booking technology – the launch of the world’s first Agentic AI Cruise Worker, developed in collaboration with our technology partner Traverse Automation. This pioneering solution is available exclusively through iSell Connect and sets a new benchmark for how travel agents search, quote and book cruise holidays.
The Most Intelligent Cruise Quote Experience on the Planet
For years, cruise bookings have been limited by time-consuming searches and manual filters. Now, agents can enter queries like “family-friendly Mediterranean cruise in August with good kids’ facilities” and receive highly personalised cruise options – all in under three seconds.
This innovation eliminates the need to translate customer preferences into rigid search parameters. Instead, AIVA understands natural language and instantly delivers tailored cruise quotes.
“AI is evolving at an extraordinary pace, and Traveltek together with our AI partner Traverse is shaping how it is applied in cruise technology,” said Mal Barritt, CEO of Traveltek. “The launch of AIVA next month is just the beginning. We have dozens of AI driven initiatives in motion to unlock more value from our core iSell platform, delivering real service gains and a stronger competitive edge for our customers.”
Built for the Modern Travel Agent
Designed to streamline the cruise booking journey, this new solution offers agents:
- Natural language search – Simply type what the client wants
- Instant results – Receive tailored quotes in under three seconds
- Smart analysis – The AI reviews over 1,000 cruise options in real-time
- Simplified workflows – No more dropdowns or filters, just quick, accurate responses
Real Scenarios, Real Simplicity
AIVA makes it easy for travel agents to handle detailed customer requests without complexity. For example:
- “Seven-night Caribbean cruise departing Miami in December for a family with teenagers”
- “Luxury cruise through the Norwegian fjords with balcony cabins”
- “Adults-only Mediterranean cruise with fine dining packages”
All these queries can be typed in plain English. The AI does the rest, filtering options according to client needs and presenting only the most relevant results.
Powered by Proven Cruise Technology
The strength behind this innovation lies in Traveltek’s trusted cruise infrastructure. With over 20 years of expertise, our cruise API offers the most comprehensive cruise content on the market. Combined with Traverse Automation’s advanced AI capabilities, this collaboration delivers a solution with both depth and intelligence.
Why This Matters for the Travel Industry
Today’s travellers expect instant, personalised experiences – and traditional booking systems often fall short. The Agentic AI Cruise Worker addresses this critical gap, helping travel businesses of all sizes stay ahead of rising customer expectations.
By reducing the time it takes to deliver tailored quotes, agents can focus on what they do best: building relationships and providing outstanding service.
“This is the kind of search capability the market has needed for a long time and it is now made possible by recent advancements in AI,” said John O’Neill, CEO of Traverse Automation.
“It’s a future-facing breakthrough, and likely just the first of many advanced applications we’re developing as we continue to explore the full potential of this technology. This is the first step in a journey to simplify how front line agents can utilise AI to aid their productivity. We want to encourage agents to embrace this innovation and not fear it.”
Available Exclusively via iSell Connect
The Agentic AI Cruise Worker is integrated directly into iSell Connect, our all-in-one travel booking and CRM platform. Travel businesses already using iSell can opt into beta t, while new partners can get in touch to learn more about upgrading their cruise selling capabilities.
Enquire Today
If your agency is ready to enhance productivity, reduce time-to-quote, and offer a superior client experience, now is the time to discover the benefits of AI-enhanced cruise search.
Contact us today to speak with a member of our team and learn more about how you can become a Beta Tester for AIVA.
