Robotic Process Automation (RPA)

Today RPA is fundamental technology in an overall automation strategy. It acts as the glue between your multiple business systems and performs the manual, repetitive and long-winded tasks for you. Enjoy reduced costs by streamlining your processes and free up your employees to focus on client communication and supporting your customers. With the increase of artificial intelligence there is no reason to not take advantage of the tools available. Human resources can be re-allocated to doing the tasks they specialize in and allowing software bots to focus on automated tasks.

Investing in RPAs will revolutionize your business, the benefits of these tools are varied and massively influential.

Automating manual tasks drives efficiency through your business as the manual, repetitive tasks are actioned faster, error-free and quality assured. Tasks can be completed out of hours, can run for long periods of time, can handle large and small volumes and therefore will scale to deliver effectively during peak periods.

As your processes speed up and become higher quality, your costs go down and you start to reap the benefits of RPA. On average, an RPA bot delivers about the same volume of work as 3-5 full-time employees within a business but at a fraction of the cost.

To bring you on this journey, it would be useful to know exactly what Robotic Process Automation is, especially for those that are currently scratching your heads thinking we are talking about the next futuristic blockbuster!

RPA (robotic process automation) is the automation of repetitive and rule-based tasks that are performed by people. And by using RPA, businesses can simplify work and achieve more in less time.  Again you are probably thinking, ‘Yeah, but how can I use that in my business?’ For example, if you are a travel company where you rely on manual processes for repetitive tasks such as managing flight schedule changes, sending out tickets and itineraries to customers or matching supplier invoices – then yes, RPA is technology you will be able to utilise. It will save you money, allow you to scale, improve your processes, and make your employees happy. So it is a win-win all around.

We are experts in our field so can easily assist you in applying RPAs to your business. There are a wide range roles that RPAs can help assist your business with.

Integration: Driving multiple APIs, integrating internal systems and driving MS Office applications

Matching: Matching documents, processing customers’ requirements and de-duping

Categorization: Categorizing emails, analyzing customer sentiment, and segmenting customers

Reporting: Collating data, analyzing data, integrating data and producing excel MI documents

Repetitive: Loading data, cut and pasting tasks, searching the web and enforcing business rules

Take advantage of TravelTeks’ years of experience to see how you can support your business using Robotic Process Automation. We would love to hear from you, so we can help boost your companies capabilities.