The Knowledge Hub
We’re delighted to announce that we have introduced a new Knowledge Hub area in iSell which you can utilise to provide training to your teams on Traveltek products.
The Knowledge Hub is accessed via the ‘more’ menu in iSell and contains two types of training materials:
1. Knowledgebase documentation – access to a suite of documentation on all products available on the Traveltek platform. Includes documentation on iSell/CRM, iBos, Cruise products and much more.
2. e-Learning courses – access to interactive courses on Traveltek’s functionality. Includes courses on iSell/CRM, Cruise, Cruisepro, iTop and Tailormade Specials products.
The Knowledge Hub materials are perfect for both new team members and existing team members who are looking to brush up their product knowledge.
If you would like to take advantage of the new training materials, please raise a support ticket using the ‘Knowledge Hub’ request type and our team will assist you by enabling it on your iSell menu. Please note that all users accessing your iSell platform will have visibility of the training materials when enabled.
If you have any further questions please don’t hesitate to raise them on a support ticket or contact your Account Manager.